Pick your airline seat by texting an agent
A user gave the Instinct agent on WhatsApp her Delta reservation number; she says it found the booking and chose her window seat without checking back.
Done with Other
What they did
The poster tried Instinct, an agent you message on WhatsApp that acts for you. She sent it her Delta reservation number and asked for a window seat. It found the booking and picked the seat on the airline's site.
How it went
She says it got the seat without her opening the airline app or calling customer service. It did not come back to her for confirmation before acting.
Worth knowing
The agent acted without asking her to confirm first. That was fine for a seat choice, but you may want to require approval for anything that costs money.
Try it yourself
Here is my airline booking: [airline], reservation number [reservation number], last name [last name]. Find my booking on the airline's website and check which seats are available on [flight]. I want a [window/aisle] seat, ideally [front/back of the plane]. Show me the best two or three options and any extra fees. Wait for my approval before selecting a seat or paying anything.
Swap the highlighted [parts] for your own details.
Source: X · @MarwaTechSpot · Oct 18, 2026
Written with AI assistance from the original post and checked against our editorial guidelines. Results are as reported by the source, not independently verified. Spotted a mistake? Tell us.
